11 : remote jobs for you

SEO Account Manager

SEO Account Manager

We are looking for great people with SEO experience to join our growing team, which is headquartered in San Francisco, but this position is remote.

RankScience is a continuous-optimization platform that increases organic search traffic through A/B testing and data science. We work hard to make sure our clients succeed with SEO. We are currently looking for SEO Account managers who are passionate, innovative and motivated to make a difference for customers.

Responsibilities include:

  • Lead conference calls with customers and be their main point of contact.
  • Some basic Google Analytics/Search Console data analysis.
  • Support SEO services with SEO site audits on an ad hoc basis.
  • Collaborate with the team to generate SEO experiment ideas and HTML changes.
  • Monitoring rankings in Google SERPs.
  • Conducting keyword research.
  • On-page SEO: Increasing traffic numbers to customer websites.
  • Participate in weekly brainstorm sessions.

Desired Skills & Experience:

  • 2-5 years of SEO / Account Management experience
  • Comfortable leading conference calls to review SEO progress
  • Account Management / Customer relationship management experience
  • Highly organized with ability to multitask.
  • Google analytics data analysis skills.
  • Excellent writing skills.
  • Excel skills.
  • Solid understanding of technical SEO
Please reach out with a bit about yourself and why you're passionate about SEO as a channel. EST to PST timezones preferred.

Job Type: Full-time

  • 12 hours ago
  • RankScience SEO

Inside Sales Representative

Are you passionate about inspiring the next generation of engineers, designers, and builders? Juni Learning is bringing the best computer science instruction to every student's screen. We are a Y Combinator-backed startup, founded by two Stanford alums and ex-Googlers. We are hiring Inside Sales Representatives to help us reach more students and families worldwide.

We’re looking for amazing folks who can work across functions including Inside Sales and Account Management and are excited about our mission. You will report directly to the CEO and collaborate on company-wide targets with the co-founders and the rest of the team.

Responsibilities:

  • Own a robust sales pipeline to meet weekly and monthly sales targets, from first contact through registration.

  • Call and email prospective customers to understand their needs, schedule trial classes, provide feedback and course recommendations, and close opportunities with new students.

  • Serve as a counselor and trusted expert in the field who partners with parents and students to help them succeed.

  • Work with multiple teams to hit company-wide goals for growth, including working with Marketing to improve the inbound leads funnel (e.g. education and email campaigns) and with Product to incorporate customer feedback.

Qualifications

  • 2+ years experience in a sales / client services role (phone and email outreach) working with SaaS, education, or consumer products.

  • B.A. or B.S. in Marketing, Finance, Business,Computer Science, or a related field

  • Focused on hitting weekly and monthly targets with a demonstrated track record.

  • Strong ethical and honest approach - recommend the best course of action for parents and students, even if it means they aren’t the right fit for our program.

  • Excellent written and verbal communication skills; organized and detail-oriented.

  • Self-driven to manage your own work and results with high standards.

  • Openness to change, and quick to adapt to new systems.

  • Interest in learning programming or previous programming experience a plus.

  • Located in Pacific or Central Time

  • Work authorization in the US

  • 4 days ago
  • Juni Learning

Inside Sales Representative

Are you passionate about inspiring the next generation of engineers, designers, and builders? Juni Learning is bringing the best computer science instruction to every student's screen. We are a Y Combinator-backed startup, founded by two Stanford alums and ex-Googlers. We are hiring Inside Sales Representatives to help us reach more students and families worldwide.

We’re looking for amazing folks who can work across functions including Inside Sales and Account Management and are excited about our mission. You will report directly to the CEO and collaborate on company-wide targets with the co-founders and the rest of the team.

Responsibilities:

  • Own a robust sales pipeline to meet weekly and monthly sales targets, from first contact through registration.

  • Call and email prospective customers to understand their needs, schedule trial classes, provide feedback and course recommendations, and close opportunities with new students.

  • Serve as a counselor and trusted expert in the field who partners with parents and students to help them succeed.

  • Work with multiple teams to hit company-wide goals for growth, including working with Marketing to improve the inbound leads funnel (e.g. education and email campaigns) and with Product to incorporate customer feedback.

Qualifications

  • 2+ years experience in a sales / client services role (phone and email outreach) working with SaaS, education, or consumer products.

  • B.A. or B.S. in Marketing, Finance, Business,Computer Science, or a related field

  • Focused on hitting weekly and monthly targets with a demonstrated track record.

  • Strong ethical and honest approach - recommend the best course of action for parents and students, even if it means they aren’t the right fit for our program.

  • Excellent written and verbal communication skills; organized and detail-oriented.

  • Self-driven to manage your own work and results with high standards.

  • Openness to change, and quick to adapt to new systems.

  • Interest in learning programming or previous programming experience a plus.

  • Located in Pacific or Central Time

  • Work authorization in the US

  • 3 days ago
  • Juni Learning

Inside Sales Representative

Are you passionate about inspiring the next generation of engineers, designers, and builders? Juni Learning is bringing the best computer science instruction to every student's screen. We are a Y Combinator-backed startup, founded by two Stanford alums and ex-Googlers. We are hiring Inside Sales Representatives to help us reach more students and families worldwide.

We’re looking for amazing folks who can work across functions including Inside Sales and Account Management and are excited about our mission. You will report directly to the CEO and collaborate on company-wide targets with the co-founders and the rest of the team.

Please send your resume and cover letter to hello@learnwithjuni.com

Responsibilities:

  • Own a robust sales pipeline to meet weekly and monthly sales targets, from first contact through registration.

  • Call and email prospective customers to understand their needs, schedule trial classes, provide feedback and course recommendations, and close opportunities with new students.

  • Serve as a counselor and trusted expert in the field who partners with parents and students to help them succeed.

  • Work with multiple teams to hit company-wide goals for growth, including working with Marketing to improve the inbound leads funnel (e.g. education and email campaigns) and with Product to incorporate customer feedback.

Qualifications

  • 2+ years experience in a sales / client services role (phone and email outreach) working with SaaS, education, or consumer products.

  • B.A. or B.S. in Marketing, Finance, Business,Computer Science, or a related field

  • Focused on hitting weekly and monthly targets with a demonstrated track record.

  • Strong ethical and honest approach - recommend the best course of action for parents and students, even if it means they aren’t the right fit for our program.

  • Excellent written and verbal communication skills; organized and detail-oriented.

  • Self-driven to manage your own work and results with high standards.

  • Openness to change, and quick to adapt to new systems.

  • Interest in learning programming or previous programming experience a plus.

  • Located in Pacific or Central Time

  • Work authorization in the US

  • 2 days ago
  • Juni Learning

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Software Lead Generation, Biz Dev and Sales Expert

You must have proven sales experience in closing custom web and mobile development projects in the US.

Hello, thank you for checking out our post. We are not hiring an employee we are searching for a person to work as our partner to support our ability to generate more leads that turn into closed deals and generate software sales income. You are a generator.

I have existing clients I need to hand off to pursue this model full time. I have one person in Boulder already with a full client list. This is a unique opportunity. 

"If you want to go fast, go alone; but if you want to go far, go together"
Potential African Proverb

This position will start ASAP. We currently have over a dozen clients. And we have more interested, this is where you come in. You will handle five of our clients and run this as your own business inside the system we have built.

A bit about me:

I live a mindful life and have a strong commitment to my spiritual practices and inner work. This is a startup and I believe this is a spiritual path. I consciously co-parent two teenage boys and practice yoga/workout daily. I believe in family, authentic relating, evolved economics, finding one's unique path, being grounded, abundance and flow. I am an entrepreneur, salesperson and creative. Here is my LinkedIn profile: https://www.linkedin.com/in/briantsuchiya/

A bit about you:

You first and foremost are doing your inner work. You have a similar lifestyle and our values align. I care most about who you are as a person.

You must have experience with LinkedIn, email campaigns, content writing and web and mobile software sales. Software lead gen and sales background is required.

In your recent work history you have demonstrable success in web and mobile software revenue generation. You thrive off of creating leads, engaging and closing deals for our clients. You are creative and systems driven. You have amazing oral and written communication skills. We have a strong sales and marketing foundation. You own a Mac in good working order, as all of our systems are Mac. You have a suitable home office, with Vonage compatible modem on your Internet service and you will need a printer.

Your Role:

We have clients that want us to sell lots of software development for them in the US. Your focus is to generate leads for them using the system we have developed and then closing the sales qualified leads you generate. This is fulltime and flexible work from home opportunity. You will create all campaigns for up to 5 initial clients, manage a small offshore lead gen team, create reporting and metrics for our clients and sell every lead you generate or they provide. For our clients we are currently doing prospect list generation, cold emails, target emails, LinkedIn messaging, content creation and all sales activities from initial call through contract with some light account management. It is a very diverse day with lots of different types of activities.

Some tasks will be to send out emails, manage your appointments, enter data into CRMs, create reports for our clients and weekly lead gen meetings. We work in multiple CRMS, like Hubspot, Pipedrive, Zoho and Highrise with our clients. Your core skills are lead generating and sales!

Your Compensation:

You will be paid as a contractor on a 1099 and will have total flexibility with your hours and how you generate leads and sell for our clients. You will be paid from the base revenue we charge for lead generation and we have no guarantees. You only earn from what your clients pay us.

You can expect a base of around $6000/mo and your big incentive is commission for deals you close. This is how we all ultimately make money, generating software sales for our clients.

You will manage a Pod, each Pod starts off with 5 initial lead generation clients that we work together to sign. We set up all the systems, train you on the all systems and then you run your business. You are responsible for your training time plan the initial 6 weeks as training and this is without pay.

We charge $2450 per month for lead generation services and we get 10 to 20% commission on payments made on software contracts. You will pay a $1000/mo licensing fee, 5% admin and support fee and we split the sales commission. You also pay for all your own systems and tools. If we are interested we will give you access to all of the numbers, decks and contracts.

Your desire and drive should get you to six figures in the first 15 months!

Our Company:

We sell custom web and mobile development to US and Canadian customers for offshore and nearshore companies. Our clients whom we vet and select pay us commission on closed deals and pay monthly for lead generation services. Our clients hire us to be their sales and marketing US based office.

We are working with companies in India, Central/Eastern Europe and LatAm. We sell all major technology stacks, RoR, Python, Java, PHP, .NET and Mobile.

This opportunity is to support our ability to spend as much time as we possibly can in lead generation, lead conversion and sales for our clients. Ultimately talking with customers in the US and Canada about their software projects, this is how we create value for our clients and generate revenue.

This is a unique opportunity and will require you to be full time to join us. We care about who you are as a person first and then we will look at what you have done professionally.

We have a substantial database of Indian, Central/Eastern European and Central/South American companies. We have the systems, deck, contract, experience, success stories, the credibility and the market knowledge. We will teach you everything we do to help you recruit your clients and to sell software in the US.
I started with one sales client who generated lots of quality leads. I worked exclusively and part time maybe 15 hrs a week on average. Here are the numbers I produced for Idyllic.

2014 $147,648 exclusively for Idyllic sold $700K
2015 $202,982 exclusively for Idyllic sold $1.1M
2016 $98,000 exclusively for Idyllic sold $1.2M wrote off over $100K in commissions they had financial troubles

Since the collapse of Idyllic I've been working on different models and have continued to earn my income in this industry.

2017 & 2018 averaged $100k in income as I landed on this model for 2019 and the future.

If you are interested please answer the following questions and we will only reply candidates that do.

1. Who are you?
2. Why do you want to pursue this opportunity?
3. Why are you an ideal match for this role?
4. Please provide feedback on this ad.
5. What is alive in your world right now?
6. What do you think would be your biggest challenge in this role?

Please send your Linkedin and any CV or resume you may have.

Namaste and have a great day. Brian
  • 1 week ago
  • softsales

Creative Partner (Remote)

Help bring brands to life as a Creative Partner at Brilliant.

Work with our clients help them design and produce creative branded products, achieve marketing goals and delight their customers and colleagues with better branded products and flawlessly executed campaigns.

The Creative Partner is tech-savvy, has excellent communication skills, design chops, a great eye and a passion for ecommerce, retail trends and creative, well-designed physical products.

Primary activities include product research and selection, light product design, production logistics coordination, project management and account management. You will interface with Brilliant designers, vendors and our clients to develop creative solutions, pitch them to clients, and execute projects from beginning to end.

2-4 years of full-time work experience required. Excellent written and verbal communication skills, Adobe Illustrator and Photoshop experience, and a strong customer service mentality required.

Base Compensation: $60,000 - $80,000

------

We are a small, nimble team. You will have room to grow in your role, manage others, take on additional responsibilities, or focus on specific skills as desired. Opportunities available to work on company branding, content creation, email marketing, software product management, ops, reporting, buying, merchandise planning if interested.

We are a remote company, so you can be based anywhere in the US and should be enthusiastic about working remotely.

  • 2 weeks ago
  • Brilliant

Digital Project Manager

Bear Group is a leading web development firm in Seattle looking for an experienced Digital Project Manager to lead its Run State client support program for enterprise CMS, eCommerce, and integration tasks. This roles blends aspects of technical support management, client management, developer management, account management, customer service, and quality assurance. Above all, you are responsible for ensuring high client satisfaction and managing Run State’s quality, growth, and profitability.

What's in it for you:

  • Work from anywhere! We currently work as a distributed team that allows for some flexibility in work hours. The position can be performed remotely with regular status meetings. Applicants only in PST, MST, and CST time zones will be considered.
  • Competitive compensation, learning challenges, and opportunity to grow your career with the company.
  • Health, Dental, Life, 401K matching, education stipend, 3 weeks PTO + 2 weeks of company holidays.

As lead project manager for Run State:

  • Facilitate onboarding Run State clients by outlining expectations, establishing communication channels, and scheduling/leading weekly standup meetings.
  • Build and maintain “RunBoards” for each client with key contacts, their resource plan, and setting up their personal service desk.
  • Document and maintain each piece of tech in use for clients, including website platforms, server technologies, and all modules/extensions/API in use.
  • Build out an Analytics dashboard for each client and do a full review of the client wish lists and backlogs.
  • Lead bimonthly Run State meetings with a systems & status overview, roadmap review, analytics dashboard and key metrics review, and task and queue review.
  • Triage, schedule, and ticket proactive development, bug fixes, new features, web operations/IT updates,
  • documentation, training, general QA, content updates, analytics support, or custom-specific issue support escalations.
  • Oversee the Run State team that includes a Developer, Web Ops, QA Specialist, and Content Manager.
  • Provide weekly status updates to the Director of Project Management and present monthly program updates to the Management team.
  • Direct communication and documentation with existing client base on technical matters and tasks. Maintain and extend healthy client relationships using solid account management practices.
  • Agile sprint planning and general project management, Jira task management, and scheduling. Provide standard project documentation like agendas, contact lists, communication plans, and weekly status reports.
  • Ensure quality control with documentation, task management, communication, client relationships, and team dynamics.
  • Technical tasks may include configuring Drupal, WordPress, and Magento systems, graphic adjustments, and content changes.

What you bring:

  • BA/BS degree plus a minimum of 5 years of related work experience.
  • Background in client-service environments -- web development firms, interactive agencies, graphic design firms.
  • Candidates should have some experience in web development and UX methodologies. Experience with the Drupal, Magento, and other Marketing Technology (CMS, eComm, CRM, Automation, Analytics) is a big plus.
  • Professional and client service-oriented, positive and proactive, and able to react swiftly to meet client expectations.
  • Experience with Jira and Confluence software used for managing all development tasks, project roadmaps, and resources.
  • Ability to set realistic deadlines, forecast risk, coordinate internal and external resources, and accurately estimate resource requirements.
  • Enthusiasm, superb communication, leadership, management, organization skills with a proven ability to manage multiple projects. Excitement to learn, grow, and adapt.
  • Office software products expertise and experience with wireframing software, visual workflow, and diagram tools.

To learn more about the company, visit www.beargroup.com

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • 2 weeks ago
  • Bear Group

Vice President of Customer Success

With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge, we have a lot of store owners to support. As a bootstrapped startup we’ve grown our remote first culture from 4 to 80 employees globally in the past 3 years. To execute our growth strategy and continue delivering a world class customer experience we’re looking for a VP of Customer Success.

This role is essential to grow the Customer Success team of 30 to 75+ and build out our Enterprise Support offerings. Reporting to the CEO, you will help ReCharge maintain the highest level of customer support while scaling a team of empathetic, customer-first support professionals.

Does this sound like you?

  • You’re resourceful: you figure out what needs to be done, and you find ways to make it happen.
  • You have a passion for problem solving. Nothing gets you more excited than a tricky problem or a new challenge at scale.
  • You'll help to find convergence in what customers need so that we can provide the highest level of support.
  • You believe in what we’re doing and you’re excited to help ReCharge scale globally.

Responsibilities:

  • Define and execute our Customer Success strategy as we scale globally.
  • Drive the strategic direction of customer support and account management; responsible for measuring, assessing and growing the organization to support a world class customer experience.
  • Build out our Enterprise Support offering and account management programs.
  • Establish performance metrics and seek continuous improvement; own all bulk communication with our customers and Zendesk solution.
  • Build and maintain relationships with Development, Product and Marketing to improve the store owner support experience.
  • Create documentation as well as incorporate new functionality best practices.
  • Build and drive follow-up process in response to customer feedback to make our customers more successful.
  • Recruit, manage, develop and lead our highly collaborative and customer-focused team.

Requirements:

  • 8+ years of proven customer support operations leadership within a B2B software company
  • Strong customer support acumen with demonstrated ability to grow and scale a high-performing support team to 50+, ability to understand and speak articulately about technology
  • Ability to influence Customer Success direction and clearly articulate rationale for your decisions
  • Proven track record of building large teams and driving organizational change in a high-growth environment; exceptional structured communication style, both verbal and written, and ability to communicate vision to a large team
  • Experience developing and implementing scalable customer support processes and systems
  • Experience with Zendesk or other similar platforms; knowledge of API technical support
  • Creative problem solving abilities and a proven track record of thinking“outside the box” to solve complicated problems
  • Detail-oriented, with strong analysis, process and critical thinking skills; able to draw insights from data, but also to make decisions based on imperfect data
  • 2 weeks ago
  • ReCharge Payments

Sales Development Representative

We are on a mission here at LAUNCH to support founders and inspire innovation -- care to join us?

We are looking for...

A sales development representative (based in Toronto) with 3-5 years of experience in media, events and/or specifically podcasts who can consistently grow their pipeline, and exceed goals on a quarterly basis. Commissions are uncapped, the more you sell the more you earn, it is that simple. Sales experience in media, SaaS or similar industries is ideal.

You are...

Hands on. A closer. Passionate about startups. Persistent. Creative. Easy to deal with.

You are a doer first who buys into our mission to "support founders and inspire innovation."

We’re looking for someone to help build and operate a sales process.

This role consists of:
-Identify leads. Figuring out which brands are most relevant to our audience and who at those companies would want to work with us.
-Manage a pipeline. Realistically, this is going to include a good amount of cold emailing. But that’s just part of it – creative communication, managing discussions, and building relationships is key.
-Account management. Compared to some sales teams where a deal is closed and passed on to another team, we let you work with our team and your accounts to ensure we deliver just what they want – and convince them to renew!

Think you have the enthusiasm, know-how, efficiency and grit for this position? We'd love to work with you!
  • 2 weeks ago
  • LAUNCH

Customer Success Manager - German Fluency

2018 has been a year of unprecedented growth at monday.com! Therefore, rolling into 2019, we are looking for another Customer Success Manager to join our expanding NYC team.

There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a remote full-time position that includes working on some weekends (with respective weekdays off) 


The Role

  • Build strong relationships with our clients to understand their needs and ensure their success with monday.com
  • Serve as the main point of contact and liaison between clients and the rest of the monday.com team
  • Empower customers to connect their goals and challenges with the solution in monday.com
  • Take ownership of new accounts and manage their onboarding
  • Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
  • Stay in touch with clients to ensure that they're realizing the full potential of monday.com

 
Your Experience & Skills

  • Prior experience in customer service or account management in a SAAS company - a must
  • Fluency in German 
  • Excellent interpersonal skills and multitasking abilities
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy
  • Ability to take initiative and adapt
  • Technical background is an advantage 
  • Self-managing 

*** We can only accept US citizens 

  • 2 weeks ago
  • monday.com

Plus Account Manager

TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 15,000 businesses. Our mission is is to make eCommerce easier for everyone. 

OUR CORE VALUES

  • We do the right thing for our customers.
  • We're a team, built on trust.
  • We're proud to be remote.
  • We're in control of our own destiny.

TaxJar’s remote-only team of 60 people is growing fast. We’re currently looking for a Plus Account Manager who wants to make a difference on a growing, experienced team of entrepreneurs.

TaxJar offers a mid-market/enterprise version of our offering that we call TaxJar Plus. It's the same, great solution we provide to more than 15,000 customers but with additional features and white-glove support that larger merchants need.

We are looking for a someone who is fanatical about helping businesses succeed while working across other functions of the organization to ensure an exceptional customer experience and drive revenue. Ensuring the happiness of our customers is everything to us.

The right candidate will be someone who enjoys speaking with people, has great organizational and communication skills, and is a team player who can work well across marketing, sales, and customer success.

AS A PLUS ACCOUNT MANAGER YOU WILL

  • Maintain and grow revenue from existing customers by focusing on renewals and driving AutoFile adoption.

Specifically:

  • Handle billing, renewals & negotiations for Plus customers
  • Retain and renew Plus subscriptions as close to 100% as possible
  • Up-sell bundle options into the existing Plus customer base
  • Develop strategic plans to effectively and efficiently oversee your customers
  • Identify & build relationships with key stakeholders within your portfolio; monitor Plus customer health and cultivate a great partnership
  • Obtain a deep understanding of customer business challenges - identify & propose solutions which will address their needs
  • Consult with and advise strategic TaxJar Plus customers with a goal to drive broader adoption of Plus features, including AutoFile
  • Coordinate with internal teams such as Customer Success & Sales, to ensure we’re aligned on strategy and driving the best outcome on behalf of our customers

REQUIREMENTS

  • 5+ years’ experience in Account Management
  • Experience selling in a consultative manner
  • Proven success of identifying opportunities & closing deals within a start-up environment
  • Rapid learner with ability to work in a fast paced, high growth environment and be a team player
  • Highly-skilled in written and verbal communications (chat, video, email, etc)
  • Proven ability to sell to C-level Executives, negotiate with procurement and cross collaborate within a customer’s organization
  • Knowledge of Salesforce.com applications preferred
  • BS/BA degree

YOU'LL BE A GREAT FIT FOR OUR TEAM IF YOU

  • Only want to work remotely
  • Are a PRO at communicating and collaboration
  • Highly value working with people you like and respect
  • Are accountable
  • Are confident in your skills and a solid team player (We’re peers here, no egos please) but also comfortable working asynchronously
  • Hungry to play an impactful role and not afraid to fail

We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for an amazing new teammates to come share in the excitement of solving real-world problems with technology.

BENEFITS

  • Excellent health, vision and dental benefits
  • Flexible vacation policy
  • 401k Plan
  • $1,000 in professional development credit
  • Home office stipend
  • Equity in a profitable company 
  • 2x year all-company in person retreats (fully paid for by us of course)
  • Brand new Macbook computer 
  • Mandatory Birthday holiday!
  • 12 week paid maternity/ 6 week paid paternity leave
  • Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more.

We offer all of our employees amazing benefits. Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.

If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.
  • 1 month ago
  • TaxJar
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